Help and FAQ

Account Basics

  1. How do I change my password?
  2. How do I change my username?
  3. How do I change my email address?
  4. How do I delete my account?
  5. How do I confirm my email address?
  6. Why do I have to confirm my email address?
  7. I have forgotten my password

How do I change my password?

To change your password, head to 'My Account'. Click on the button below or next to 'Password'. You'll be required to enter your current password and your new password.

If you cannot remember your current password, please log out and reset your password

↑ Back to top

How do I change my username?

To change your email address, head to 'My Account'. Click on the button below or next to 'Account Details'. Here you can update the username connected to your account.

↑ Back to top

How do I change my email address?

To change your email address, head to 'My Account'. Click on the button below or next to 'Account Details'. Here you can update the email address connected to your account.

You may have to re-confirm your email address if you change it.

↑ Back to top

How do I delete my account?

To delete your account, head to 'My Account'. Click on the button below or next to 'Delete Account'. Please read the instructions on the page to delete your account.

↑ Back to top

How do I confirm my email address?

When you sign up or change your email address, we will send you an email to your email address.

Click on the link in the email to confirm your email address.

↑ Back to top

Why do I have to confirm my email address?

We want to make logging into GayNZ.com as easy as possible, so we use your email address instead of a username to login (with a password). This allows us to send you a forgotten password reset token to your email address as well.

↑ Back to top

I have forgotten my password